Cavana Hot Water Frequently Asked Questions:

1How much is the call out fee?
Our call out fee is $150 on weekdays. This price includes all labour and the only additional cost will be for parts.
2How soon can you send someone out?
We will endeavour to have a technician out to your home as soon as possible, usually this will be the same day you call.
3What payment methods do you accept?
We accept cash, cheque or credit card payments.
4How long will it take to install my hot water system?
The length of time will vary depending on the type of hot water system being installed and the work required. For a standard gas & electric storage hot water system being swapped over it should take 1-2 hours. If the hot water system is being relocated it may take up to 4 hours. For solar hot water systems installation may take up to 8 hours.
5Which areas do you service?
We service all metro areas of Sydney.
6Do you offer free quotes?
Yes, please call our office on 02 9829 6299 for more details.